Questions to Ask
When Choosing a Tour Operator in Israel

What to Ask When Choosing a Tour Operator in Israel

General Company Background

• How long have you been operating as a tour operator in Israel?

• Are you licensed by the Ministry of Tourism in Israel?

• Can you provide reviews or references from past clients?

• Do you specialize in a specific type of tourism (for example, religious, adventure, VIP, family)?

Tour Planning & Customization

• Do you offer custom/private tours or only fixed itineraries?

• Can the itinerary be adapted to our interests, pace, and preferences?

• Are your tours suitable for children/seniors/people with disabilities?

• How much flexibility is there during the tour days?

Transportation & Logistics

• What type of transportation do you provide (private car, van, bus)?

• Is the transportation air-conditioned and insured?

• Are all drivers and guides licensed and experienced?

Guides

• Are the tour guides certified by the Israeli Ministry of Tourism?

• What languages do your guides speak?

• Can I request a specific guide or gender?

Accommodation & Meals

• Do you arrange hotels, or should we book them ourselves?

• What level (stars) of hotels do you typically work with?

• Are meals included? If yes, what type (kosher, vegetarian, vegan options)?

Cost & Payment

• What is included in the quoted price? (for example, entrance fees, tips, meals)

• What is the cancellation and refund policy?

• Are there any hidden fees or optional extras we should know about?

• What is the deposit and payment schedule?

Safety & Support

• What safety protocols are in place?

• Do you offer travel insurance or recommend a provider?

• Is there 24/7 support during the tour in case of emergencies?

Group vs. Private Tours

• Do you offer both group and private tours?

• What is the typical group size?

• If we join a group, who else might be in it (families, solo travelers, etc.)?

Special Interests

• Do you offer Christian/Jewish/Muslim heritage tours?

• Do you provide adventure tours (hiking, Jeep, desert)?

• Can you arrange wine tasting / culinary experiences / archeological visits?